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About us
Our Address: 108 Camden Road, Tunbridge Wells, Kent TN1 2QX

Tel: 01892 519120
Fax: 01892 519820

e-mail: info@housesigns4u.com



Prices and taxes
All our sales include VAT and postage to mainland UK unless stated. All prices are subject to change and the prices on the web site will over rule any printed catalogue which are deemed to be out of date.

Delivery
The house signs products shown on our site are individually made to order and we aim to despatch finished pieces within the time shown for the individual product. All other products will be posted from our warehouse within the time shown in the product description.

If we are unable to supply the goods to your required specification, you will be notified as soon as possible after we receive your order. You will be offered a full refund or an alternative.

If we are unable to despatch your order within the specified delivery time, we will contact you by e-mail with an estimated despatch date.

If the delivery cost is included in the price of the product it will be clearly shown in the description. All non UK orders will be charged accordingly. Some of our items are delivered by courier and will be delivered to the given address only. We reserve the right to request any subsequent delivery cost if the order is returned to us due to a failed delivery.

Refunds
If your order arrives with defects or is damaged in transit, we will replace it, whenever possible, free of charge or refund your money.

If you need to return goods, please contact us within three working days of receipt of your order with details of the complaint.

Returns are made at your expense, although we may waive this responsibility in certain circumstances.

Guarantee
All our products come with guarantee.

Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees) arising out of your use of this site or our products or products provided by a third party.

Confidentiality
The information you provide us with will not be made available to any other third party.

Jurisdiction
These terms are subject to the laws of England and the jurisdiction of the English Courts.

Consumer rights
None of the above terms and conditions affects your statutory consumer rights.

Terms & Conditions